Building Blocks for the future of Airport Commerce
The survey report – Building blocks for the future of airport commerce – focuses on the big issues being faced by commercial stakeholders in the international airport retail space, as they adapt to new consumer behaviours and business challenges.
It covers:
- Airport retail trends
- Commercial categories
- Digital enhancement of the customer journey
- Innovation metrics
The report has been compiled from the results of an airport industry flash survey conducted in October 2022, with input via one-to-one interviews from senior commercial executives representing several European airports and commercial stakeholders.
